At Backspace Escape Room B.V., your privacy is important to us. In this statement, we explain which personal data we collect via our website, why we do so and how we carefully protect your data.

1. Responsibility and ownership

This website is owned and operated by Backspace Escape Room B.V., located at Transformatorweg 30a, 1014 AK Amsterdam, KvK: 65138767, e-mail: info@backspace-escaperooms.nl.

Backspace Escape Room B.V. determines the purpose and means of the processing of personal data through this website and is thus the data controller within the meaning of the General Data Protection Regulation (GDPR).

The website was technically developed by Surver B.V. and is hosted and maintained by Surver B.V.. In that case, Surver B.V. acting solely as a processor on behalf of Backspace Escape Room B.V.. With Surver B.V. a processor agreement is in place to protect personal data.

2. What personal data do we process?

We process personal data that you actively provide to us or that is automatically collected when you use the website. These include:

• First name and surname
• Email address
• Telephone number, if any (for contact forms)
• IP address
• Data about your surfing behaviour (via cookies)
• Browser and device data

3. Why do we process your data?

We use your data for the following purposes:

• To contact you after an enquiry
• For carrying out our services
• To improve the functioning of the website
• To comply with legal obligations

4. Sharing data with third parties

We do not share your data with third parties unless it is necessary for the performance of our services or to comply with a legal obligation.

The website is hosted and maintained by Surver B.V., who hereby acts in the role of processor on behalf of Backspace Escape Room B.V.. Surver B.V. has no control over the data and processes it only according to instructions from Backspace Escape Room B.V..

5. Cookies

We use functional and analytical cookies to make the website work properly and to analyse visitor behaviour anonymously. See our cookie statement for more information and to adjust your preferences.

6. View, modify or delete data

You are entitled to:

• Access to your personal data
• Correction or deletion of your data
• Withdrawal of your consent
• Objection to processing
• Portability of your data

Please send a request for this to info@backspace-escaperooms.nl.

7. Security of personal data

We take appropriate technical and organisational measures to protect your data from loss, misuse or unauthorised access. The website is hosted on a secure platform provided by Surver B.V. is maintained.

8. Contact

Do you have any questions or complaints about this privacy statement or how we handle your data? Please feel free to contact us at info@backspace-escaperooms.nl.